System Problems

To report a problem with Charlotte system hardware or software (e.g. republished pages not showing up on the live website), please visit the MyCSUMB Group for Charlotte. For immediate assistance, please call 582-HELP.

Questions & Site Maintenance Needs

Please check our FAQ pages as listed in the left navigation to see if we have answered your question while serving others in the past. It may get you what you need more quickly, and save us some time. We appreciate it! Don't see what you need in the FAQ? You might also check our Tutorials. Still don't see what you need? Please visit the MyCSUMB Group for Charlotte .

Planning & Training

To discuss how Charlotte can help you manage your CSUMB information, to request a new Charlotte site, or to set up small group training, please visit the MyCSUMB Group for Charlotte .

Design Features

To request web design features (e.g. graphics, Flash elements, embedded video, slideshows, photo collages), please submit a Service Request on the CSUMB.EDU/marketing website.

Database Integration & Other Backend Services

To request backend services to integrate with a database or campus software systems such as Banner and Resource 25, please submit a Service Request on the CSUMB.EDU/it website.

When in Doubt

Know you need something, but not quite how it fits with the specific needs listed above? Please visit the MyCSUMB Group for Charlotte and we'll sort it out for you.

Posted by Greg Pool on Aug 25, 2011 -